Data Deletion Instructions

Shortube · Android package: com.shortube.drama
Last updated:

You can ask us to delete personal data associated with your use of Shortube, including any Meta/Facebook Platform Data that Shortube holds about you, where applicable. This option is available to all users, regardless of location, including users without an account or access to the app.

Send your deletion request to:
llucas.silva2231@gmail.com
Subject: Shortube Data Deletion Request

No Shortube or Facebook sign-in is required. The link opens an email draft; send the email to submit your request. You can also copy the address into your preferred email service.

1. How to Submit a Request

  1. Email the address above and state that you use Shortube.
  2. Tell us whether you want all personal data associated with your use of Shortube deleted or only specific data. If you previously contacted support, use the same email address where possible.
  3. If available, include an app or device identifier already shown to you by Shortube, or a previous support reference. These details are optional for the initial request. If we need more information to locate your records or verify that they relate to you, we will explain what is needed and ask only for the minimum necessary information.

Do not send passwords, verification codes, payment card details, or identity documents with your request. You do not need to reinstall the app to contact us.

2. What Data Can Be Deleted?

Your request can cover the following personal data that we hold and can link to you or your device:

We will also instruct service providers to delete corresponding personal data they process on our behalf.

3. Processing and Confirmation

We will reply by email and verify your request where necessary. We handle deletion requests without undue delay and within the time required by applicable law. If additional time or information is needed, we will explain the reason and next steps by email.

We will confirm completion by email. If we cannot locate data associated with you, we will tell you and explain any information needed to continue. To check progress, reply to the same email thread.

4. Information That May Remain

If applicable law requires us to retain specific information, we will explain what must be retained, the legal reason, and the applicable retention period. Such information will be restricted to that required purpose and deleted when the obligation ends. Statistics that are truly anonymous and cannot be linked back to you may remain.

5. Third-Party Services and Uninstalling

These instructions cover data held by Shortube or processed on our behalf. For data that Meta, Google, or another third party holds independently for its own services, use that provider’s privacy controls or contact it directly.

Uninstalling Shortube or changing advertising settings does not by itself submit a deletion request to us. Email us to request deletion of existing personal data.

For more information, read section 4 of our Privacy Policy.